Important Policies and Practices

Please review the following policies and practices prior to booking a session.

Payments

Payment is due at the time of service for returning clients, or PRIOR to your session, upon receipt of your appointment confirmation, if this is your first session. Confirmation notices with all accepted payment methods and additional details will be sent shortly after your session is booked.

Sessions that have been paid for in advance will be refunded per the same method payment was received provided that 24 hours notice to cancel is given.

Cancellations and Late Arrivals

The physical nature of my work allows me to offer only a limited number of slots per week, and I do so at the exclusion of others. Respectfully I require 24 hours notice to CANCEL or RESCHEDULE an appointment, and failure to do so or to show up to your appointment will result in a CHARGE of 100% of the scheduled appointment fee. Without this policy, late cancellations would result not only in a loss to my limited income, but also a denial of service to others. To reschedule or cancel your appointment, please text, email or call me at least 24 hours prior to your session start time. Exceptions for compelling circumstances may be made at my sole discretion.

Clients that arrive late resulting in a shortened session are charged for the amount of time booked.

Health Screening

If you’ve recently been exposed to COVID-19, are not generally feeling well, have had a cold or fever in the last 24 hours, experienced respiratory or flu-like symptoms, shortness of breath, sore throat, loss of taste or smell, chills, muscle aches, rashes, lesions, or other types of infections, please postpone your session until you are fully recovered or a doctor has cleared you for massage.